OASES People

Meet the team. We’re here whenever you need us.

SENIOR MANAGEMENT TEAM

Senior management team

Milena Todorov

Head of Customer Success & Support

For the Commsoft customers she serves, Milena is the mastermind behind all things OASES.
Jonathan Wood

Jonathan Wood

GVP Cloud & Infrastructure

A passionate technologist, Jonathan drives cloud transformation design and implementation activities.
Senior management team

Stephen Hopewell

Account Project Manager

Stephen works with clients to ensure OASES delivers rapid operational improvements to their business.
Paul Lynch

Paul Lynch

Managing Director OASES

Paul guides the future of OASES; evaluating strategic direction, to develop a robust business pipeline.
Saidhar Pathigari

Saidhar Pathigari

VP New Business APAC

Saidhar leverages his MRO experience and industry contacts to extend the OASES customer base.
Alessandra Palma-Tilley

Alessandra Palma-Tilley

Head of Professional Services

Alessandra looks after the Implementation team and oversees all Professional Services projects and processes.
Ben Baxter

Ben Bexson

Customer Success Manager

Ben works with Milena Todorov as a Customer Success Manager managing a portfolio of OASES customers.
Senior management team

Martyn Rozier

Aviation Project Manager

Martyn is responsible for coordinating and managing aviation projects from concept creation to delivery.
Senior management team

Iulia Focsaneanu-Cuarente

Project Manager

Iulia is responsible for coordinating and managing client migration to OASES Cloud and onboarding new customers.
Senior management team

Faraz Khalid

Product Manager

Faraz has worked in technical roles in aircraft engineering and maintenance for 14 years.

Milena Todorov

Head of Customer Success & Support

For the Commsoft customers she serves, Milena is the mastermind behind all things OASES. Her strategy includes assisting customers in optimising their OASES system and accompanying them on their future journeys as OASES continues to evolve. She joins OASES from the SaaS security company, HID Global, bringing with her over 7 years’ experience of best practice for enhancing CX though seamless and directional processes. Milena leads the Customer Success team with the strong belief that the term ‘Customer Centricity’ is now more important than ever in the post-pandemic business climate.

Jonathan Wood

GVP Cloud & Infrastructure

Jonathan is passionate about technology. He drives our cloud transformation design and implementation activities. His 20 years’ experience in hardware and software, have been focussed on delivering enterprise solutions to the aviation industry. This gives him a deep understanding of the exacting demands made on technology in a regulated environment. Jonathan holds a BSc in Computer Science from the University of Southampton and is a strong advocate of all things with batteries; from electric cars, bikes, and scooters though to energy storage.

Stephen Hopewell

Account Project Manager

Stephen works with clients to ensure that OASES delivers operational improvements directly pertinent to how their business works. With 20 years’ experience in the aviation industry, and deep expertise in leveraging OASES, Stephen finds the fastest way through any complex interface project; integrating OASES with external systems as required, such as ops, finance and E-Techlog.

He joined MIT Group in 2000, and leads our implementation team in making sure OASES adoption is simple, effective, and second nature for users.

Paul Lynch

Managing Director OASES

Paul helps guide the future of OASES; evaluating strategic direction to develop a robust new business pipeline. He brings with him a wealth of knowledge and experience within the aviation industry and beyond, having held senior positions at IBS Software Services, SITA, and latterly as a Sales Business Development consultant at Accenture.

Saidhar Pathigari

VP New Business APAC

Saidhar joins from Rusada where he spent the last 9 years; his last role being Head of Sales for APAC and the Middle East. He has extensive background in MRO, having started his career as an Aircraft Maintenance Engineer before moving to the supplier side of the business with Capgemini and Cognizant. His wealth of experience is a great asset for OASES as he focusses on driving the company's New Business growth in the region.

Alessandra Palma-Tilley

Head of Professional Services

Alessandra is responsible for all Professional Services activity at OASES. She has been working in software implementation in a variety of industries over the past decade. Her success to date has been based on an inclusive approach to teamwork and she is passionate about Learning and Development whilst being committed to providing the best customer onboarding process possible.

Ben Bexson

Customer Success Manager

Ben works in the Customer Success team managing a portfolio of OASES customers. He joins us from Arco Safety Services and has a lifelong passion for aviation having previously served in the Royal Air Force and worked at airfields across the UK. Ben's role focuses on assisting customers in optimising their OASES system and ensuring their future journeys with OASES evolve smoothly.

Martyn Rozier

Aviation Project Manager

As the Aviation Project Manager, Martyn is responsible for coordinating and managing OASES development projectsMartyn’s main focus at OASES will be to oversee the migration of new and existing customers onto the OASES Cloud platform.

Iulia Focsaneanu-Cuarente

Project Manager

As Project Manager, Iulia is a vital part of the implementation and professional services teamHer main focus at OASES will be to support the migration of existing clients onto the OASES Cloud platform and onboarding new customers.

Faraz Khalid

Product Manager

Faraz has worked in aviation industry for over 14 years in various engineering and technical roles. He brings this deep and focused experience to bear in defining the OASES product strategy, evolving ever-evolving functionality to meet the requirements of a dynamic industry. Faraz is a seasoned and passionate practitioner of agile methodologies to drive and accelerate efficient development cycles. He strongly believes in the power of collaboration with customers and has worked alongside many of them for years, enriching mutual understanding.